Public Storage

Customer Service Specialist

Source: Lensa

Job Description

Excellent Customer Service

  • Provide customers with the highest levels of service and professionalism to ensure customer satisfaction without compromising on Public Storage integrity
  • Act as a liaison between customers and management; ability to resolve multifaceted issues that may require extensive research and complex decision making skills

Day-to Day Business

  • Answer inbound customer calls on a daily basis and perform administrative duties on items such as customer account and status inquiries, and make outbound return calls to customers
  • Attend one-on-one feedback sessions on performance and participate in team meetings to ensure success
  • Participate and contribute in related Customer Service, Marketing and other projects as assigned

BENEFITS:

  • Starting hourly rate of $13 with annual merit increases based on performance
  • Four weeks paid training
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Internal promotional and career opportunities

5 days ago

Pensacola, Fl

Public Storage

Full Time

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