Change Healthcare Solutions, LLC

Sr. Client Executive, RCM - (OH, MI, IN)

Source: Lensa

The Senior Client Executive will create and drive to completion customer specific revenue retention and growth strategies for top tier assigned clients across multiple types of accounts (Revenue Cycle Management, Print and Payments) leveraging operational efficiency/utilization reviews, sales opportunity qualification &/or close, facilitation of training, assistance with onboarding processes, & strategic planning.What will be my duties and responsibilities in this job?Serve as customer operational expert for all aspects of top tier assigned customers across multiple types of accounts (RCM and/or Print/Payment) for both for existing and potential areas of partnership.Coordinate operational and strategic activities internally to improve customer experience and strengthen corporate processes across Onboarding, Support, Sales, Customer Experience, Business Intelligence, Product, IT, Customer Communications, Billing, & Finance. Responsible for coordination of activity across legacy organizations.Maintain and expand relational footprint within assigned clients, focus but not limited to, Manager, Director, and VP contacts.Responsible for customer satisfaction and cultivation of references at each client within assigned portfolio.Create and deliver Business Reviews with all assigned clients per corporate guidelines.Create Territory Level and Client level account plansWhat are the requirements needed for this position?Bachelor's Degree or equivalent experienceMinimum of 7 years account management experience with a minimum of 4 years specific experience large health care organizations or large enterprise-wide healthcare software systems in revenue cycle, financial payment solutions, chargemaster, revenue integrity experience is preferred upselling, cross selling end to end revenue cycle software solutions and managing and retain clientsDemonstrated track record & proven quota performanceExperience selling into the Hospital/IDN's What other skills/experience would be helpful to have?Experience selling at C-Suite level, VP or DirectorHFMA CRCR Certification or willing to obtainWhat are the working conditions and physical requirements of this job? General office demandsHow much should I expect to travel?Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.You will be required to travel 50%. Current State: We are all working virtual now.Territory: OH, MI, INThis is a remote/virtual position based out of OH, MI or IN.Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understoodChange Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

3 days ago

Columbus, Oh

Change Healthcare Solutions, LLC

Full Time

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